Life time warranty
All Almost Alien products are guaranteed for life. That is to
say, that barring accidental (or willful) damage, we will
repair or replace any malfunction of major parts free of charge,
whenever they occur.
What's included in that?
Just to be completely clear about the 'major parts' bit, we mean:
- All woodwork components
- Electronic control units
What's not included?
The parts that aren't included in this are:
The warranty also doesn't cover damage to any products caused by
accidents, willful abuse, or mis-use of the product. It's not an
insurance policy after all!
If there's any part of your Alien Spinner that you aren't entirely
pleased with, please do get in touch
we'll see what we can do to sort it out for you. We can't
guarantee that we'll make changes for free - you might be unsatisfied
because Alien Spinner won't clean your house for you - but we will do
what we can to see that you are happy with your Alien Spinner.